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How to update Maintenance code using OFS ?

  • boopalanv
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9 years 5 months ago #16522 by boopalanv
How to update maintenance code using OFS?

Is this possible ?

I tried updating the maintenance code using OFS , the field maintenance date not getting updated after input and authorization of SPF using OFS . The same is not happening when the action through browser .

If maintenance is expired for grace days , then its possible to update the new maintenance code using OFS , if so how it can be achieved?

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  • armin
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9 years 5 months ago #16523 by armin
Replied by armin on topic How to update Maintenance code using OFS ?
From Installation Guide:
If the maintenance date is more than one month overdue, access to T24 will be denied. Contact your Support Centre immediately. A code will be issued which can be entered at this point, to cycle the maintenance date.
It is not our intention to stop valid licensees of T24 using the system - our aim is merely to monitor the licensing and usage of T24. Do not ignore the warning messages; otherwise you may not be able to sign onto T24.
If you are planning to restore an old backup of your database (for example, to restore an End of Year backup to produce reports), you may have problems with the maintenance date. You should keep a record of all maintenance codes which have been issued to you, as you may be able to use these codes. However, if the maintenance fees are overdue on the restored database and the maintenance code that was issued previously was issued with a maintenance date, the code may not be accepted at SIGN.ON stage. In this case, contact your Support Centre with the SPF details from the restored database, explaining what you are doing. If you are planning to restore databases, please allow sufficient time for a new code to be issued.


--> OFS won't work

using R11 on Unix

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