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login issues in t24 globus desktop

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6 years 10 months ago #21137 by nita
Hi all,

Recently I created a new t24 user for globus desktop purpose only. And the issue is that the user cannot login into the globus desktop and after multiple attempts once or twice it can enter and the next time again same problem. There is no issue with the previous user.We can create multiple user in t24 jbase or not?
Also the platform is aix.
I cannot figure what is the issue regarding it.
Please help me sort out.

Regards,
Nita

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6 years 10 months ago #21138 by VK
Replied by VK on topic login issues in t24 globus desktop
Hi
before logging in turn on "Show progress" checkbox. The error will be then visible in the window below it.

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VK

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6 years 10 months ago #21139 by nita
Replied by nita on topic login issues in t24 globus desktop
Thanks.
It shows " You entered incorrect name/password". But the password is not incorrect since I can login by telnet from same PC.

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6 years 10 months ago #21142 by VK
Replied by VK on topic login issues in t24 globus desktop
Post here everything that was in that window, also - attach your negoc.txt.

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VK

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6 years 10 months ago - 6 years 10 months ago #21147 by nita
Replied by nita on topic login issues in t24 globus desktop
Thankyou VK. I appreciate it.

Actually I created the username "globus" and that was the issue. When we change the username not containing the word globus the issue was solved.

Dont know how globus desktop works!!
Last edit: 6 years 10 months ago by nita.

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6 years 10 months ago #21148 by VK
Replied by VK on topic login issues in t24 globus desktop
Hi
looks like the user name was clashing with the question "start globus y/n" which Desktop proceeds...

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VK

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